Questions before you move your business to a WhatsApp-first workflow?

No. Campaigns are one module. The platform also includes shared inbox, CRM, automation, AI, contact management and reporting.

Yes. Teams can work from a shared workspace with assignment, internal notes, ownership and customer context.

Yes. AI can answer from approved business knowledge, qualify leads, detect intent, summarize chats and hand off to a person when needed.

Yes. Automations can react to enquiries, replies, time delays, CRM stages, webhooks, payments and other business events.

The product is designed around Meta WhatsApp Business Platform APIs and onboarding flows.